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"The
day you retire, you're finished — you're dead." This
simple, widely believed statement was uttered often by a 77-year-old
business founder even before he came out of retirement and
took back control of the firm from his son. For many, retirement
from the business they built seems a matter of life and death.
No wonder so few have the courage or the inclination to face
it. This fear of retirement often shows up early in unwillingness
or inability to engage in succession planning. We find three
prevalent beliefs held by those who cannot conclude
— or even begin — succession planning:
- "Retirement scares me."
- "We could lose it all."
-
"This business is who I am."
 Retirement
is frightening. It is a new, uncertain journey — at a
time when peace in life is treasured. Personal financial
security is a powerful motivator to keep control of the
business. The inability to "let go" is even
more difficult for those who founded their businesses
at a time of
unemployment or family poverty.
For
many who build successful enterprises, their business is their
identity. It is said of one woman business owner, still in
control in her 90s, that "work is her oxygen." Some
entrepreneurs started their businesses at least in part to
prove themselves to former bosses who had rejected or doubted
them. We find that they
cling to their creations more strongly than most.
For these reasons and others, too many business founders refuse
to retire. They insist that only they are capable of running
the business. Jealousy or insecurities relating to declining
power generate interpersonal conflicts that spoil succession
planning or even the performance of potential
successors.
If
an executive has not quite achieved what he had hoped, he
often wants the opportunity to stay in the game. Rather than
a graceful transition, the succession process can become a
war. The parties to such a combat, however, should remember
Winston Churchill's warning to the House
of Commons: "If we open a quarrel between
the past and the present, we shall find that we have lost
the future."
Fortunately, many business owners manage to face succession
planning — courageously,
openly, and early. And because
entrepreneurial succession is perhaps the most
critical issue for family-business
continuity, we're keenly interested in the makeup
and background of those who do.
Our
conclusion: It's all a matter of outlook or attitude. Business
owners who can plan succession and who can let go don't come
necessarily from larger or smaller businesses. They don't
come from businesses that are more or less
fragile or that require more or less
hands-on involvement. They don't necessarily even
have more or less qualified successors to whom they can turn
over their creations. They just have a different outlook or
attitude toward the subject. For them, the glass is half full,
not half empty.
Here
are some attitudes about retirement that can help the process:
"There's life after succession." Many business owners
have personally observed the unhappy experience of someone
else who "died in the saddle." They had a partner
or a friend who died young and never had a chance to retire.
Or they succeeded parents who couldn't let go, and now they
can't imagine imposing that oppression on another generation.
These business owners see retirement as a stage in life they
don't want to miss.
"I've got so much I want to do!" We find those who
plan succession properly are already eager to do more and
different things at a relatively young age — 50 or 55. They
are already active in new interests (for example, teaching,
politics, another venture, or
philanthropy) and are pushing the preparation of
their successors so they have more time — full time — for
these other activities. They don't retire from their previous
work but rather move up to new opportunities.
"There was a business here before me." In our experience,
business owners who purchased their firms as part of a management
buyout face succession planning more readily than
business founders. It seems they recognize that presidents
change but the business goes on. As one leader says, "I
wasn't hanging on because I was indispensable to the business
but because the business was indispensable to me." With
that understanding, he found other ways to build meaning into
his life and moved on.
Unfortunately,
our culture does not provide acclaim
for those who make the hard decision to do succession planning,
even though so much is at stake. We worship founders, builders,
chiefs — but rarely do we read about or cheer those who gracefully
and successfully turn their jobs over to their successors.
That seems to be an even rarer talent and accomplishment.
Perhaps that is the reason management authority Peter
Drucker refers to succession planning as a leader's "final
test of greatness." And having passed that test, the
leader goes on to new challenges and satisfactions.
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